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What Payments do you accept?
You can order securely online with your Visa,
MasterCard, American Express, Discover,
Paypal or mailing
us a check. Just add the items to your
shopping cart and then check-out.
You can also order via phone: 269-978-1983
We also accept purchase
orders from Schools, corporations
and government agencies.
How long
will it take for my order to
arrive?
Orders received M-F before 4pm eastern time
are shipped that same day! Orders are shipped by USPS Ground Advantage and UPS Ground. Both of these services have a delivery time of 1 to 5 days depending on your distance from our home state, Michigan.
Military orders (AP, AE, APO, FPO address)
are delivered by the military's delivery
system and can take anywhere from a couple of
days to one month. Unfortunately, the
delivery time is out of our control, and
tracking is not available. While the
delivery time varies greatly, the cost is
minimal and the product always arrives in
good condition.
How much is
Shipping and handling?
Shipping is FREE for United States, US
Military Bases and US territories for orders
over $45.00, and only $4.95 for orders less than $45.00.
Am I safe
using my credit card on your
site?
Absolutely. In fact you are safer ordering
from our site than a lot of the big name
companies. When you place your order it is
transmitted via Secure Socket Layer (SSL)
encryption to our secure server. Our Secure
Sockets Layer 128-bit software is the
industry standard and among the best software
available today for secure online commerce
transactions. It encrypts all of your
personal information, including credit card
number, name, and address, so that it cannot
be read as the information is passed on to
our server.
What's the
difference between 'compatible' cartridges
and 'remanufactured' cartridges?
Compatible cartridges are new cartridges
manufactured to match the cartridge which
came in your printer. Remanufactured
cartridges are cartridges which have been
used once (we only remanufacture virgin
cartridges), rebuilt and refilled. Generally
speaking, cartridges which have a printhead on
the cartridge (generally HP and Lexmark) are
remanufactured because the printhead has
circuitry on it which is patent protected and
can't be duplicated.
What if I am
unhappy with my order?
We offer a ONE YEAR guarantee. If you're
unhappy with your order for any reason,
click here to return a product.
How do I refill my printer cartridges?
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